Errors in Anydesk and How to Fix Them

You can find popular Anydesk errors and methods for solving them below in the article.

Out of RAM: Werfault Error

Among the solution options:

• Clean boot Windows.
• Checking the integrity of system files with the sfc / scannow command.
• Roll back the system from a restore point.
• Disable loading of third-party services.
• Removing system managers (standard utilities for managing laptop parameters).
• Reinstalling video card drivers.

Waiting image

Reinstall your video card drivers, try both the latest version and older ones if your video card is a little old:).

AnyDesk is not connected to the server

Updates on the server are possible, please try later. Please update the app on both devices, stop using VPN and proxy server.

No sound during session

In the audio settings, enable audio transmission from the current device.

In the security settings, allow listening to sound in the sections “Uncontrolled access” and “Permissions for remote users”.

Ctrl + C, Ctrl + V does not work

For the hotkeys to work, activate the parameters in the Security subsections “Permissions for remote …”. If uncontrolled access is allowed – in the section of the same name.

Cursor with a crossed out circle

Turn on the “Manage keyboard and mouse” option. Sometimes it helps to run the program as an administrator.

Could not find a device when launching Wake-on-LAN AnyDesk

Enable Wake-On-LAN option in BIOS / UEFI and AnyDesk.

What should I do if when launching Anydesk there is a black screen when connected?

This bug was noticed on Windows 10 after installing update 1903. It is recommended to update the graphics driver. Download the latest software from the official video card website and install with replacement. Do not download the driver through Windows Update.